Can I attach photos of the damage?

DocFilla fills the form itself. Attach supporting photos and documents when you submit the claim to the insurer.

Can my broker send me the claim form to complete?

Yes. A broker sends the insurer's form with DocFilla; you complete and sign on your phone and the copy returns to the broker to submit.

Money and banking

Fill in an insurance claim form online

Upload the insurer's claim form and DocFilla fills the policyholder's details, address and bank details for the payout. You describe the incident, sign and submit with the supporting documents.

Claim forms arrive when you least want paperwork. Upload the insurer's PDF and DocFilla fills the policyholder details, leaving the incident and claim sections for you. For a funeral claim, see the burial society claim page as well.

About 10 to 25 minutes with your details saved

Upload your insurance claim

How it works for this form

1
Upload the claim form from the insurer's email or website. Dates and policy numbers go one digit per box.
2
Policyholder name, address and banking details for the payout come from My details; you type the ID number and the policy number.
3
Describe the claim in the multiline fields, sign, download and submit with the documents the insurer lists.

What the form asks for

Policyholder's full names, ID number, contact details and policy number
Date, time and place of the incident, and what happened
For a car claim: the vehicle, the driver, the other party and a police case number
For a home claim: the items lost or damaged, with values and proof of ownership
Bank details for the settlement
Declaration, signature and date

What to attach

A copy of your ID
The police case number or affidavit, for theft and accidents
Quotations or invoices for repairs
Photos of the damage
Proof of ownership for valuables

Mistakes people make

Leaving the time of the incident blank; insurers check it against the cover.
Describing the cause vaguely. Say what happened, in order.
Claiming before reporting a theft to the police.
Giving a bank account that is not in the policyholder's name.

Questions about this form

Can I attach photos of the damage?: DocFilla fills the form itself. Attach supporting photos and documents when you submit the claim to the insurer.
Can my broker send me the claim form to complete?: Yes. A broker sends the insurer's form with DocFilla; you complete and sign on your phone and the copy returns to the broker to submit.